A Checklist for CoCreating Clarity through Everyday Systems Thinking
Empowerment
- What am I responsible for — decisions, actions, and deliverables?
- How am I contributing to the situation/problem?
- What can I do to fix it/get it fixed?
- Have I spoken directly and honestly to the individual(s) from whom I need action/resolution?
- Who else is affected by this situation/problem?
- How can I partner with them to fix it?
- Am I choosing not to put effort into dealing with this situation/problem at this time? If yes, this is my conscious choice and therefore I will not spend energy whining about the situation; or at the very worst I will whine only in limited, carefully regulated amounts, and warn listeners at the time that this is what I'm doing.
Permeable Boundaries
- Do I really know the people around me, what they care about, what they want, what their environment looks like; and hence what problems, needs, requirements, opportunities arise?
- Do I understand the environment — the political, economic, and cultural forces surrounding my customer(s)?
- Am I thinking in a long-term (1 to 3 year) context, as I make decisions today?
- Who can I borrow from/partner with to get this job done?
- What other cross-functional resources can I draw on/team with to do this effectively and efficiently?
- What support can I ask for so I don' tneed to feel burdened and alone in this endeavor?
Assumptions
- What assumptions/guesses am I making?
- What data am I using that is fact? What is opinion — mine and/or that of others?
- What is first-hand? What is hearsay? If I am working with the latter, should I go check it out?
- Am I being open?
- Honest and direct about what I really think?
- Clear on how I reached those conclusions?
- Listening to others' thinking?
- Reflecting on how that affects my position — always learning and changing in the best interests of all the people involved, my group, my family, and myself.
- What is really going on here below the surface? What are the symptoms? What is the presenting problem(s)? Why is this really happening — causes and systemic/root causes?
Balance
- What am I trying to balance? What seemingly paradoxical/conflicting goals am I trying to meet?
- Can I write them down, look at them?
- Am I clear on what the accomplishment of each goal would actually look like?
- Can I get a "win - win"?
- Can I divide my time in ways to facilitate this?
- What effect do I most want to achieve at this time?
I make the choice, I move forward, and I learn from it.
I know that there are no "right" answers, only choices.
Read more about the principles of Systems Thinking foundational to CoCreating Clarity.
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